Privacy Policy

Visiting this website does not imply that the user is obliged to provide any information. In the event that the user provides any personal information, the data collected on this website will be treated fairly and lawfully, subject at all times to the principles and rights set out in Regulation (EU) 2016/679 of 27 April, General Data Protection Regulation (GDPR) and other applicable regulations.

In compliance with the provisions of article 13 of the RGPD, we inform you of the following:

Responsible

www.mirkoservicios.es (hereinafter referred to as Multiservicios Mirko)

Contact telephone number: 637 064 893

What do we do with your data?

  • “New Customer” section

The main purpose of this processing is the management of users registered on our website, as well as the possible sending of advertising relating to the products and services marketed by Multiservicios Mirko or for the sending of advertising, discounts and promotions for products and services of other entities.

Multiservicios Mirko ensures the confidentiality of the data provided and guarantees that, in no case, will be transferred for any other use without prior express consent of our users. We will only ask you for the data necessary to provide the required service and they will only be used for this purpose.

  • “Checkout” section

The main purpose of this processing is to maintain the contractual relationship with our customers, to facilitate the processing of orders, to carry out statistical studies, as well as to send advertising relating to the products and services marketed by Multiservicios Mirko or to send advertising, discounts and promotions for products and services of other entities.

  • “News” section

The e-mail address provided will be processed by Multiservicios Mirko for the purpose of sending the newsletter. This newsletter is exclusively informative.

  • Marketing actions.

Multiservicios Mirko may use such data to inform about future promotions, offers and other commercial actions in cases where you are already a customer or if you are not, when you have provided us with your consent in the corresponding section.

  • Information collected for web improvements

In order to improve our services and on-line shopping we are analysing the Multiservicios Mirko portal and the correct navigation of the user. This information will be kept confidential and will only be used to improve the security and operation of our online shop and for statistical purposes.

Legal basis for processing

For the purposes of registration, purchase and warranty management, we will base the processing of data on the execution of the purchase contract or within the framework of the pre-contractual relationship.

For the sending of commercial information we will base the processing on your consent, although if you are already a customer we may send you information about similar products, always providing you with a simple and free means of unsubscribing.

The consent given here by the Data Controller for the communication of data to third parties may be revoked at any time, without retroactive effect.

Target audience

Your data may be communicated to the following recipients in connection with the purchase:

  • Banks for payment of purchases by credit card.
  • To the Office of Consumers and Users in the event of a complaint.
  • To manufacturers, technical services and/or wholesalers in the case of guarantees or repairs. To those transport companies that may be in charge of sending the corresponding orders to customers. These recipients may be located within or outside Spanish territory, depending on the product and/or service purchased.
  • In the legally established cases, such as the case of the Security Forces and Corps.
  • To public administrations to whom we have to provide information in order to comply with our legal obligations.

Multiservicios Mirkoaro ensures the confidentiality of the data provided and guarantees that, under no circumstances, will they be passed on for any other use without the prior express consent of our clients. We will only ask you for the data necessary to provide the required service and they will only be used for this purpose.

Rights of data subjects

The data subject has the following rights:

  • You may request information about the personal data stored concerning you (access).
  • You may request that inaccuracies in your personal data be corrected (rectification).
  • You may request the erasure or restriction of the processing of your personal data and (erasure and restriction)
  • You may also request that your personal data be made available to you in a structured, common and machine-readable format (portability).

To do so, please write to [email protected], enclosing a copy of your ID card or other document that identifies you.

The data subject also has the right to lodge a complaint with the data protection authorities (Spanish Data Protection Agency). However, we invite you to contact us if you have any questions regarding your data in order to resolve them.

Data Protection Delegate

We have appointed a data protection officer (DPO) for any matter relating to your personal data. You can contact him at the following address [email protected]

Data quality

Users must guarantee the truthfulness, accuracy, authenticity and validity of the personal data collected from them.

Protection of minors

We do not collect personal data from minors. It is the responsibility of the parent/legal guardian to ensure the privacy of minors, making every effort to ensure that they have consented to the collection and use of the minor’s personal data.

Social Networking

Through our website you can access the social networks Facebook, Twitter, Instagram or Youtube, which are open to all users. These are websites where users can register and follow us for free. On these social networks, users can learn about our activities, opinions, access photos and videos. Users of these social networks should be aware that this site is independent of the website https://www.mirkoservicios.es and is open, that is, it is visible to all its users, and the privacy policies to be applied to these contents are those set by Facebook, Twitter, Instagram or Youtube. Multiservicios Mirko is not the owner of the social networks.